# Guesthoo > Airbnb Management Specialists | South West England ## About Guesthoo is an end-to-end Airbnb and short-term let property management company operating in the South West of England. They specialize in a "personal touch" approach, having started as holiday homeowners themselves. They help property owners market their homes across major platforms (like Airbnb and VRBO) and manage the day-to-day operations to make the process completely hands-off for the owner. ## Key Performance Metrics - **Average Review Rating:** 4.75 / 5 - **Occupancy Rate:** 19.4% higher than the market average - **Peak Rates:** 38% higher than the market average ## Pricing Structure - **Management Fee:** 16% (+VAT) for full management services. - **Terms:** Transparent pricing with NO sign-up fees, NO retainer fees, and NO contract renewal charges. Sub-contractor invoices (like maintenance) are charged to owners at cost price. ## Core Services Guesthoo provides full-suite property management, which includes: - **Guest Communication:** 24/7 handling of guest inquiries and support. - **Housekeeping & Maintenance:** Coordinating professional cleans and property upkeep. - **Listing Creation & Photography:** Professional copywriting and photography to optimize listings. - **Multi-Channel Management:** Distribution across Airbnb, VRBO, and other large booking platforms. - **Dynamic Pricing Software:** Optimizing nightly rates to maximize owner revenue. - **Bookkeeping Services:** Transparent financial reporting. - **Owners Portal:** Dedicated dashboard for owners to track performance and enjoy complete calendar flexibility. ## Service Areas Guesthoo operates across the South West of the United Kingdom, specifically covering: - Cornwall (e.g., Newquay, Porthleven, Tintagel) - Devon (e.g., Croyde) - Somerset (e.g., Bridgwater, Mudford, Porlock) - Bath - Bristol - Dorset - Gloucestershire & The Cotswolds ## Site Structure & Navigation - **Why Choose Us? / Our Story:** Background on the founders and the company ethos. - **Services & Pricing:** Detailed breakdown of management services and the 16% fee structure. - **Areas We Cover:** Geographic service footprint. - **Our Spaces:** A portfolio showcasing meticulously managed listings and properties. - **Case Studies:** Success stories and testimonials from property owners (e.g., transitioning traditional holiday lets, second homes, and short-let investments). - **Earnings Projection:** A lead-capture tool offering property owners a bespoke earnings report based on location and bedroom count. - **Owner Login:** Direct access to the proprietary owner management portal. ## Contact Information - **Management Enquiries:** 0800 048 7591 | info@guesthoo.com - **Booking Enquiries:** 0800 048 7591 | bookings@guesthoo.com - **Disclaimer:** Guesthoo is an external management service and is not officially affiliated with Airbnb.